Industrial Design: Leaf, a Pet Water Dispenser

Original Source: http://feedproxy.google.com/~r/abduzeedo/~3/JL36n3PdiT8/industrial-design-leaf-pet-water-dispenser

Industrial Design: Leaf, a Pet Water Dispenser

Industrial Design: Leaf, a Pet Water Dispenser

AoiroStudio
Aug 21, 2017

As of late, I’ve been watching a lot of reality shows like Dragon’s Den and Shark Tank. Some of us have this drive to someday create a product that is useful to actually upgrade your daily life. Like the one we are featuring today that involves Industrial Design, it’s called Leaf and it’s a pet water dispenser. For those who have pets, we all have been through the situation of feeding your animal water. We know the process and the mighty folks from DesignLibero actually found quite a simple and yet interesting solution. Let’s take a look.

DesignLibero is a team of people that works mainly in Interior, Product, Temporary and Graphic Designs. For the Leaf particularly, it was designed by Libero Rutilo & Ekaterina Shchetina.

Leaf is a nature – inspired portable & reversible water dispenser designed to keep your pet supplied with fresh water while on-the-go.

Project Gallery
Industrial Design: Leaf, a Pet Water DispenserIndustrial Design: Leaf, a Pet Water DispenserIndustrial Design: Leaf, a Pet Water DispenserIndustrial Design: Leaf, a Pet Water DispenserIndustrial Design: Leaf, a Pet Water DispenserIndustrial Design: Leaf, a Pet Water Dispenser

 

More Links
More about DesignLibero’s Work: designlibero.com
Get yourself a Leaf at: unitedpets.it

industrial design
design
dog
dogs


15 Useful JavaScript Libraries to Enhance Your Site

Original Source: http://inspiredm.com/15-useful-javascript-libraries-enhance-site/

Inspired Magazine
Inspired Magazine – creativity & inspiration daily

Making a great site requires a lot of skills, but you don’t always have to develop everything completely from scratch. To use any of the JavaScript libraries presented in this article, you will need to have at least some existing JavaScript skills, but you also don’t necessarily need to be an expert.

What you do need to be expert with is working out how to blend the libraries into a site to get the most benefit from them. This isn’t really something that can be taught. It’s a skill you can only learn by doing. Once you have mastered the concepts, however, there is no limit to your creativity and what you can achieve with it.

Collected here is our list of the most useful JavaScript libraries available to programmers for site enhancement. You may not see your favorite listed here, but that doesn’t mean it’s not recommended. In fact any JavaScript library that helps you achieve something worthwhile can’t be dismissed.  But with literally millions of libraries to choose from, we have to draw the line somewhere.

1. jQuery

It’s best to start out with the obvious.  You’re almost certainly already using this library in some way, even if you don’t already know it.  Essentially, jQuery lets you do dynamic things to static web pages more easily than other methods, and doesn’t require server-side programming to achieve the results.  This also means that updates can happen more quickly than with server-side alternatives. Many other libraries include jQuery as a dependency, so you’ll probably need to incorporate it into your pages even if you don’t directly access its features.

2. Prototype

This, in a way, could be considered a competitor to jQuery. It’s not necessarily inferior, but it is much less widely adopted. Using prototype and jQuery together can lead to conflicts, unless you take special steps to deal with this problem.  This is why you need to know the dependencies within the other JavaScript libraries you use.

3. Modernizr

This library helps to overcome problems with page rendering on older browsers that don’t fully support HTML5.  While such browsers are becoming more rarely encountered, they are still part of the landscape and having Modernizr can help you deal with the problem in an efficient way.

4. Bootstrap

In just six short years, Bootstrap has achieved enormous proliferation throughout the world of web development. It is solely concerned with UI layout and component integration, but it does this very well. You will need to modify the default settings for just about everything, however, because they’re based on Twitter’s color scheme, which isn’t the most user-friendly of user interfaces.

5. PDF.js

You may know that the PDF format is subject to certain vulnerabilities. To get around this problem, PDF.js was created to render PDF content into the HTML5 Canvas. Obviously this also means it only works in a browser that supports HTML5 and Canvas.

6. JS Charts

An excellent library that provides a simple yet powerful graph generator, so you can create all kinds of professional looking charts for your site without investing too much time and effort. The free version is equally powerful compared to the paid version, but includes a watermark.  Purchasing a license removes this watermark.

7. Chart.js

This is a really good, completely free, unwatermarked alternative to JS Charts.  It is easy to use, well-documented, and can be customized in endless ways. Using it requires a little more JavaScript skill than JS Charts.

8. D3.js

This is a bigger brother to the previous two examples, which are intended for lightweight use.  If you’re crunching data in the big leagues, however, D3 offers you the advanced features that can take your online presentation to the next level. Any kind of data can be visualized and expressed in a staggering number of ways. Just check the examples on the D3 website to see what you’ve been missing out on.

9. bHive

A great graphics framework that is as revolutionary to the HTML5 Canvas as Raphaël was to HTML4. bHive allows you to quickly create SVG graphics, animations, and even to incorporate interactivity which could be used in numerous different ways, such as simple games and education applications.

10. Owl Carousel

While over-use of carousels is not to be encouraged, for those times when you really do need to use one, Owl is one of the most highly recommended carousel plug-ins ever created for jQuery. It’s compatible with both touch screens and pointing devices.  It supports swipe and drag-n-drop. It is fully customizable and is responsive by default.

11. Date.js

Sometimes you need to be able to express date information in different ways to give a site context. The features of Date.js allow you to do just this very thing, using a very straight-forward syntax that couldn’t be easier to learn.

13. Moment.js

Another date formatting and processing library. It’s a little more complex than Date.js but allows you to do certain specific calculations easily (isAfter, isBefore, isSameOrAfter, isSameOrBefore, isBetween, isLeapYear, isDate, and so on). When you don’t need all the overhead that comes with these extra features, use Date.js instead.

13. dateDropper

When you need to display a calendar / datepicker control on your site, dateDropper is the most elegant and simple solution we’ve ever seen (and we’ve seen a lot). It’s also more compatible with mobile interfaces than many of the other solutions out there.

13. Numeral.js

Does for numbers what Date.js does for dates.

14. wForms

A simple but useful library maintained by on the Google Code archive, wForms makes easy work of common tasks related to user input forms. These include input validation, tool tips, and other useful features.

15. sortTable

Sortable tables have been around for almost as long as tables have (data tables, anyway). But with this hand JavaScript library, you can make any table sortable easily just by adding a class to the table when you create it, which is as simple as: <table class=”sortable”>

header image courtesy of Rogie

 

This post 15 Useful JavaScript Libraries to Enhance Your Site was written by Inspired Mag Team and first appearedon Inspired Magazine.

Web Development Reading List: Announcing Changes, A Design Kit, DNA Malware, And Why Meaning Is An Advantage

Original Source: https://www.smashingmagazine.com/2017/08/web-development-reading-list-announcing-changes/


 

 

You might have noticed it already: in the past few weeks you might have missed Anselm’s Web Development Reading List issues here on SmashingMag. No worries, from now on, we’ll switch to collecting the most important news of each month in one handy, monthly summary for you. If you’d like to continue reading Anselm’s weekly reading list (and we encourage you to!), you can still do so via email, on wdrl.info or via RSS. — Editorial Team

Web Development Reading List

Hello again! I’ll continue publishing this resource and am grateful for everyone who supports my ongoing work. And to celebrate the last weekly edition, I found a lot of great articles for you: Biohacking news that sound like science fiction, advances in deep learning with JavaScript, and a lot more. Happy reading!

The post Web Development Reading List: Announcing Changes, A Design Kit, DNA Malware, And Why Meaning Is An Advantage appeared first on Smashing Magazine.

Top Services to Build an Appealing Website in a Short Time

Original Source: http://inspiredm.com/top-services-build-appealing-website-short-time/

Inspired Magazine
Inspired Magazine – creativity & inspiration daily

Whether you are a business owner willing to establish secure web presence or a user aiming at finding co-thinkers on the web, you will hardly go without a website of your own. It takes time to create a functional and appealing website, but what if you need the one right now and you don’t have time to look for professional web designers? What if your budget is limited to hire the experts, while the need to get a website is still urgent? In this case, you are bound to find out more about website builders. These services have grown in popularity, which is no wonder, taking into account the amount of non-techies struggling with niche competition nowadays.

Advantages of Website Builders

Readymade Templates. Most website builders, as it mentioned by Howard Steele at SuperbWebsiteBuilders.com, come with their own collections of readymade templates and many powerful customization tools that make it easy to edit the template and feel it with the content of your own. These templates are usually divided into thematic categories, which also contributes to the simplicity and speed of the web building process. What’s more, many templates are responsive and adjust to any mobile devices.

No Coding. Successful website building frequently implies the knowledge of HTML basics and coding in general. If you are a newbie, this may be a challenge for you. Website builders are useful tools in this respect. They are easy, convenient and require no coding at all. Just follow the guidelines and enjoy each minute of your web creation process.

Customer Support. Website builders are often created with the needs of newbies in mind. Thus, they frequently come with reliable customer support, which is available any time of the day. This is quite handy, if you face certain problems in the process of creating a website and can’t find answers to your questions.

Top Website Builders to Create a Website in a Short Time
SITE123

This website builder is very easy and allows creating a quality website without any hassle and notable time investment. It comes with a handy WYSIWYG editor, responsive thematic-based pre-designed templates, a rich set of modules, powerful web customization tools and other features that make it possible to create different website types. What’s more, the service now offers a convenient multilanguage tool, which is a must when it comes to creating different website language versions.

uKit

uKit is another cloud WYSIWYG website builder that is a nice choice for building small business websites. The service offers a decent collection of responsive templates, which also fall into thematic categories, customization features, extensive web design functionality as well as nice eCommerce options and an Ecwid plugin that may be used to create online stores. This is one of the best website builders in its niche.

Mobirise

Mobirise is the downloadable software users have to install before getting involved into the web creation process. The system is free, but it implies extra payments for additional features and tools. Mobirise is block-based and users have to choose the required set of blocks needed for their websites. All in all, there are more than 400 readymade blocks here. The system makes it possible to use extra web design features, such as background video integration, parallax effect, hi-res images, Google fonts and what not.

Ucraft

Ucraft is a cloud block-based website builder, which has a nice collection of responsive templates and tools you can use to customize the design of your website. The system has user-friendly interface and even a newbie can cope with the web building tasks when using it. Ucraft is also known for its multilanguage feature that makes it possible to create several language versions of one and the same website.

uCoz

uCoz is a universal website builder that offers a broad range of web design options. It’s not difficult to create a website with this system, but if you expect extensive functionality, you should be ready to master coding skills and HTML basics to launch a website here. uCoz has two types of templates (standard and responsive), several plans (including a free one), lots of modules to choose from, social network synchronization and other features that make it one of the most popular website builders nowadays.

Bottom Line

Many people face the necessity to build quality websites nowadays and lack skills, budget or time to do that. Website builders can become the best solution to the prevailing amount of web building problems, granted that you know how to choose and use these services properly. With so many website builders available out there, the choice of the one that adheres to your needs and requirements most of all can be a challenge. Look through the options reviewed above to make the right choice you won’t regret afterwards.

Disclaimer: this is sponsored post via BuySellAds.

header image courtesy of Himel

This post Top Services to Build an Appealing Website in a Short Time was written by Catalin Zorzini and first appearedon Inspired Magazine.

Daily Design Inspiration

Original Source: http://feedproxy.google.com/~r/abduzeedo/~3/Mx2xv8YmaKI/daily-design-inspiration-311

Daily Design Inspiration

Daily Design Inspiration

AoiroStudio
Aug 18, 2017

Part of the Daily Design Inspiration series that started it all on Abduzeedo. This is where you’ll find the most interesting things/finds/work curated by one of us to simply inspire your day. Furthermore, it’s an opportunity to feature work from more designers, photographers, and artists in general that we haven’t had the chance to write or feature about in the past.

For this Daily we are selecting illustration, photography, branding and more. Our goal is to diversify the types of work and in the future we can perhaps categorize them in different sections. For now we are going to stick to the simple format of images and links. I hope you enjoy and share with use via Twitter or our Tumblr.

Until further notice, we’ll display the images and the titles added to them. Because of little issues we had in the past, the images are still linked to their authors, we just won’t mentioned who shared them like we used to.

Daily Design Inspiration
Daily Design InspirationDaily Design InspirationDaily Design InspirationDaily Design Inspiration Daily Design InspirationDaily Design InspirationDaily Design InspirationDaily Design Inspiration Daily Design InspirationDaily Design InspirationDaily Design Inspiration Daily Design InspirationDaily Design InspirationDaily Design Inspiration Daily Design InspirationDaily Design InspirationDaily Design InspirationDaily Design Inspiration Daily Design InspirationDaily Design InspirationDaily Design InspirationDaily Design InspirationDaily Design InspirationDaily Design Inspiration Daily Design InspirationDaily Design InspirationDaily Design InspirationDaily Design Inspiration

daily inspiration


Make the most of vectors with Super Vectorizer 2

Original Source: http://feedproxy.google.com/~r/CreativeBloq/~3/xWJ-WwS2cz0/make-the-most-of-vectors-with-super-vectorizer-2

The value of flexible vectors isn't lost on web designers. They know it's one of the most important assets they have for their designs. Create perfect vectors for any project with the help of Super Vectorizer 2. It's on sale now for 68% off the retail price.

Super Vectorizer 2 has streamlined the vector-tracing process, taking out the tedious portions of the task and making it a snap to quickly create these valuable assets. This app can automatically convert bitmap, JPEG, GIF, and PNG images to clean and scalable vector graphics like AI, SVG, DXF, and PDF. It makes use of a powerful image-quantisation algorithm and enhanced tracing to make it easy to adapt images into design work.

Super Vectorizer 2 usually retails for $60, but you can get it on sale now for just $19 (approx £15). That's a saving of 68% off the retail price for a powerful tool for designers, so grab this deal today!


How to Master Your API Workflow with Postman

Original Source: https://www.sitepoint.com/master-api-workflow-postman/

Building good APIs is hard, and anyone who had the chance to do so can relate to this. A project can easily grow to become a mess. One can keep trying to adopt an approach to make it more enjoyable, like trying a documentation-first workflow, but something always feels clumsy.

I was trying out Postman lately, a tool we’ve briefly covered before, and I discovered that they’re doing a great job by providing an integrated environment for different components of an API, like authorization, testing, documentation, versioning, etc.

Postman logo

In this article, we’re going to walk through the different features that Postman provides and how we can organize them to make our API workflow less painful.

Making Requests

The first step to discovering Postman is making a simple API request and seeing the response.

Simple request

From the screenshot above we can see that the view incorporates different elements. The top bar contains the request method (in this case GET), and right next to it we specify the endpoint to make the request to. If the request has some params we can specify them by clicking the Params button, which will open a table for entering them. When ready, we can click the send button to initiate the request.

The next section contains five tabs:

Authorization: Specifies how to authorize the request. Like Basic Auth, OAuth2, etc.
Headers: Any header that should be sent with the request. Like content-type, Authorization, etc.
Body: Request body for request types like Post, PUT, etc.
Pre-request Script: JS code to be executed before performing the request. (More about this later)
Tests: JS code to validate the response payload.

The bottom section contains all the details about the response (status, time and size). The four tabs are self explanatory, except for Tests which contains the tests result if we have any (more about this later).

Authorization

Postman supports all types of authorization, as we saw above. We’re going to focus on token authorization set via header. You can read more about authorization here.

The header format that Postman will use is:

Authorization: Bearer <TOKEN>

Authorization header

Now, we’ll go ahead and get a token we can use for our future requests. I’m testing on an in-development application of mine, but you can use any application you have lying around, or set one up quickly with Laravel as described here.

Not familiar with Laravel? Try our premium course – it’s a comprehensive introduction, and you’ll get the upcoming newer version of it automatically if you grab it in its current iteration!

Get token

At this point, we have a token to be used for querying data from the API as an authenticated user. However, copying and pasting the token for every request is tedious!

Environment Variables

This nice feature alleviates the pain of copy/paste and groups our variables in one place. An environment is an execution context: we may have a local environment, testing, staging, etc.

Postman has different scopes for variables:

Global
Environment
Local
Data

The global variables are available everywhere, separately from the selected environment. You can read more in the documentation.

We need at least three variables for now:

domain: current active subdomain company1, company2, etc.
url: our app URL.
token: Token for future authentication.

Creating environment

Now we can update our login endpoint to use our new environment, but first we need to select our environment from the top right selection box.

Using environment variables

We can use our variables inside the URL, parameters, tests, etc. But how are we going to use our token now?

Well, we have two choices. The first is to copy the token and paste it as a value for the token variable (this is what we’re trying to avoid).

The second method is to set this via code executed after the request is done. This is where tests come into play, let’s find out what they are!

Continue reading %How to Master Your API Workflow with Postman%

4 Ways To Design a Perfect Split Screen Homepage

Original Source: https://www.webdesignerdepot.com/2017/08/4-ways-to-design-a-perfect-split-screen-homepage/

One screen divided in two.

The split screen technique has long been known in the film industry, with early examples dating back to the silent movies days of the early 20th century, and it is still a popular device in by film and tv today.

A split-screen layout is in use when full-screen elements are divided into two or more vertical parts. A scene from the film “Scott Pilgrim vs the World”

However, this is a relatively new technique for the web design industry. Split screens only became popular around mid-2016 and now we have more and more websites which use this design pattern. There are a few reasons why this design pattern became so popular:

It has a nice aesthetic quality. When executed correctly it can offer users a wonderful viewing experience.
It’s a good choice for responsive frameworks. Split-screen design can be adapted for a variety of screens, even small ones. When it comes to smaller screens, such as mobile displays, the panels can be stacked.
It helps guide navigation. Using simple design techniques, you can draw the user’s attention to a specific part of the screen or encourage them to click.

When Split Screen Works The Best

Split-screen is especially good when you have two things to promote. For example, when a site offers two entirely opposite variations. This approach allows designers to give prominence to both things and allow the user to quickly select between them.

One screen, two messages in Dropbox Guides

When You Should Avoid Split Screen

Split-screen designs don’t expand well as the content grows, therefore it is not recommended to apply them to content-heavy layouts. It’s important to keep the screens simple because complex split screens make the UI look overloaded with information. That’s why split-screen layout would be a perfect fit for minimalist website designs.

How to Decide if Split Screen is Good For You

If you’re considering a split-screen technique for your website, I advise you to ask yourself a few questions:

Is it suitable for your content?
Will there be enough negative space to make the layout work?
Will your users appreciate the layout or it will confuse them?
Will it be OK to split your users’ attention in half?

The most important thing to keep in mind that content is king and split-screen should be a simple way to deliver your message to people.

Design Techniques For Split Screens
1. Pair Vibrant Color and Dramatic Typography

Thanks to Flat and Material Design, vibrant colors and dramatic typography are big trends now. Vibrant colors are visually stimulating and dramatic typography enhances the text content. Simply combine the two and you will create a visually interesting design. Baesman has done this masterfully. They gave equal importance to both elements while, at the same time, allowing the user to choose between them quickly.

Bright colors and interesting typography pairs can add interest

2. Draw User Attention to the CTA Button

Much more than a simple graphic trend, splitting the screen into two distinct parts provides an original way to guide the user through your site. It’s a great option when you want to create a bigger focal point for calls to action. In the example below, you can see how negative space creates a vertical divide to give equal weighting to two different options.

Vertical divide allows emphasis on two different CTAs without favoring either

3. Create Visual Flow Between “Screens”

When split screen represents a single object, it’s important to establish a connection between content containers. One possible way to do that is by using a color. Simply duplicate a distinct color to establish visual flow between two screens. This works particularly well with a brand color or hue with a lot of contrast. Using color it’s possible to communicate a stronger connection between two pieces of content.

Another possible way to create a strong connection is layering a single element such as text copy across screens:

Overlapping text connects two screens

Last but not least you can use a colored overlay for this purpose:

Consider the left part of the screen

4. Use Animation To Encourage Users To Act

Fine animation and interactive effects encourage users to click. Look at the design used for the “Chekhov is Alive” site below. The design begs you to click to find your character.

Conclusion

It takes approximately three seconds for a visitor to make a decision regarding your website. Consequently, your layouts should always be visitor-friendly if you want to reduce bounce rates. Split-screen technique can help you with that. Split-screen designs are a fun, functional, and responsive way to create an engaging design.

eBook: Better Web Typography for a Better Web – only $13!

Source

p img {display:inline-block; margin-right:10px;}
.alignleft {float:left;}
p.showcase {clear:both;}
body#browserfriendly p, body#podcast p, div#emailbody p{margin:0;}

How to Drive Recurring E-Commerce Sales in 2017

Original Source: http://www.hongkiat.com/blog/drive-recurring-ecommerce-sales/

I often see businesses more concerned about getting new customers instead of retaining the existing ones. But, do you know that it costs five times as much to attract a new customer than to keep an existing one!

Considering how important it is to retain your old e-commerce customers to drive repeated sales, I have written this article touching all the key points. I will discuss different tips to help you in creating a better e-commerce experience for your customers so they keep coming back to your site for more.

Identify the reasons why customers leave

Firstly, you need to identify all the possible reasons of customers leaving your site. These can be any of the following:

The customer has left the market.
Your competitor has persuaded the customer to join their service.
Dissatisfied with your service.
Customer believes you do not care for them.

Once you pinpoint the reason why your existing customer has decided to take a u-turn, it automatically becomes easy for you to work on that particular segment of your e-commerce business.

Calculate CLV (Customer Lifetime Value)

In order to assess the value of net profit an existing customer (if retained) may provide to your business, we calculate the Customer Lifetime Value (CLV). It is a predictive analytics technique that can help you forecast the entire future relationship of the customer with your enterprise.

The easiest way to calculate CLV is by using the below formula:

(Legend)

CLV = Customer Lifetime Value
CV = Customer Value
t = Store’s Average Lifespan

Where:

(Legend)

AOV = Average Order Value
f = Purchase Frequency

AOV can be calculated by the formula:

And f can be calculated by the formula:

And

t (stores lifespan) is usually 1 to 3 years.

This is a basic calculation that shows as how many months or years the customer stays with the company before going dormant.

e-commerce-salese-commerce-salesStrategies to retain customers

It is critical for an e-commerce business to drive more online revenue by generating repeated e-commerce sales. Here are some of the ways to enable customers to spend more without becoming dormant:

1. Simplify the checkout process

Customers are more likely to purchase repeatedly at your website if the checkout process is simple and convenient. Do not make the customer fill the details every time they purchase, rather provide auto-filling of the fields that remain same like the name, address, and card details. Your focus should be to save your customer’s time and add convenience to the process.

Here are some ways to simplify the checkout process:

Use AJAX to dynamically update the page without the need to refresh it.
Remove distractions (like the main menu) and keep only the essential fields (payment details and delivery details) in the checkout page. Tools like Usersnap can help you track bugs on your site easily.
If there is an error on the customer’s part then highlight the error by using a message popup and instruct the customer what to do next.
Once the order is placed, clearly state the date and time of the delivery.
Send emails and messages confirming the order placement.
Ensure, the checkout works smoothly on all devices.

Have a look at the below one-step checkout process for Magento:

magento-checkout-3magento-checkout-32. Reward your customers

Customers love to be rewarded. It can be in the form of inviting your loyal customers to company events or sending them customized messages or gifts on their birthdays or anniversaries. Tools like LoyaltyBox are a great help in automating the process of rewarding your customers.

Here are some more ways you can apply to reward your customers:

Give cashback or loyalty points to the customers once they complete their first purchase which can be redeemed at their next purchase.
Charge upfront fee and provide VIP benefits. A great example is of Amazon Prime which charges $99 annually and the users get free shipping with no minimum purchase.
Partner with other companies to provide the customers with all inclusive offers. For example, you can tie up with a spa company and offer free spa services to customers when they reach a particular level.
3. Ask for constructive feedback

Customers look for a platform where they can share their voice. Feedback is an important medium to optimize the customer purchase journey. You can ask for user feedback through the following ways:

Send emails to customers after they make a purchase asking them about their experience like “Did you find the checkout process easy?” OR “What would you like to change in the checkout process in order to make it easier?”
Similarly, you can ask them about their experience with the particular product that they purchased.
You can also provide pro-active live chat support to gather real time feedback and minimize the friction to the purchase.
Gather data using customer surveys. Move forward with a shorter, “slider” survey that appears onscreen as a customer browses your site.
toysrus-5toysrus-54. Offer regular discounts

Who doesn’t like discounts? Rewarding your loyal customers by sending them discount coupons is a great way to enhance customer retention.

Shopify is one of the most reliable platforms when it comes to generating extra online sales. You can take advantage of Shopify’s coupon and discount feature. Create coupons and assign discount codes to generate more business.

You can create discounts on the basis of:

Percentage – 10% off on your overall purchase.
Shipping costs – offer customers free shipping.
5. Provide efficient customer service

You should always be supportive towards your customers and help them with whatever issues they might be facing. A bad and inefficient customer service is often one of the common reasons why customers fail to repeat purchase. Here are some tips for providing better customer service:

The customer service executives should be courteous and respectful.
They must listen to what the customer is saying. A good support agent has to be a good listener.
Response should be given in real time and all the queries should be fixed at the earliest. Support agents often try to neglect the customer queries and do not provide an immediate solution.
Consistently check with your customers whether they are happy with the products and services. Proper feedback is crucial for the success of the business. You can check out the customer service feedback templates provided by SurveyMonkey.
6. “Open a Relationship” instead of “Closing a Sale”

The growth of an e-commerce business is dependant on sales, however, the sales are eventually generated by customers. Therefore, if you try to close sales instead of opening relationship with the customers, it will only benefit you in short-term.

Instead, it is important to open up a relationship with your customer and focus on long-term benefits for your e-commerce business.

In conclusion

It is important for you to maintain the right attitude with your customers at each point during the customer lifecycle. You must exceed the expectations of the customers and always remain available. Remember that a happy customer is a loyal customer.

How do you keep the customers happy? Do let me know in the comments below.

5 Ways Customer Service Can Yield Better Search Results

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5 Ways Customer Service Can Yield Better Search Results

Nowadays search engine optimization is more focused towards search experience optimization – also known as “the other SEO”…Read more

User Authentication For Web And iOS Apps With AWS Cognito (Part 1)

Original Source: https://www.smashingmagazine.com/2017/08/user-authentication-web-ios-apps-aws-cognito-part-1/


 

 

Developers and organizations alike are looking for a way to have more agility with mobile solutions. There is a desire to decrease the time from idea to test. As a developer, I often run up against one hurdle that can slow down the initial build of a mobile hypothesis: user management.

User Authentication For Web And iOS Apps With AWS Cognito (Part 1)

Over the years, I have built at least three user management systems from scratch. Much of the approach can be based on a boilerplate, but there are always a few key items that need to be customized for a particular client. This is enough of a concern that an entire category of user management, authentication and authorization services have sprung up to meet this need. Services like Auth0 have entire solutions based on user and identity management that developers can integrate with.

The post User Authentication For Web And iOS Apps With AWS Cognito (Part 1) appeared first on Smashing Magazine.