Porting Issues (FreePhoneLine/Fongo) to Rogers

Rogers Wireless Home Phone porting at first seemed easy. It took about 5 days for the number to be ported. I was porting a number that is originally from FreePhoneLine/Fongo to Rogers. After the number did get finally ported the first issue was that any phone call that came from FreePhoneLine/Fongo would not go through and there was a mysterious message saying “The number you have reached is not in service”. But with that same ported number I was able to call FreePhoneLine/Fongo numbers.

The support at FreePhoneLine/Fongo was pretty good. Took about 10 emails, and about 8 hours or so, and the problem was on their end. The main switch was fixed and I was able to call from FreePhoneLine/Fongo to the newly ported number that was at Rogers now.

New Problem: If you call the ported number from Skype, you will get that same message “the number you have reached is not in service”.

Not sure who to contact for that issue. I did speak with Rogers and they did do a number refresh, but that didn’t do anything (except reset my answering machine).

 

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